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Supplier and Vendor Management Software

Ultimate Supplier or Vendor Management Software for Seamless Control

Supplier management software helps with efficient supplier and vendor management for a growing business. Juggling multiple suppliers, tracking orders, and managing contracts can quickly become chaotic without the right systems in place. According to a survey, 75% of organizations admit to having minimal visibility into their suppliers’ performance. Without a vendor management system, and real-time insights into supplier activities, leads to increased risks, supply chain disruptions, and missed savings opportunities. 

Fortunately, adopting purpose-built supplier management software can help get this under control. In this blog, we’ll explore what exactly is supplier and vendor management software, the key features your business should look for, and how the right software solution can lead to optimized procurement operations. 

 

What is Supplier Management Software? 

Supplier and vendor management software is an end-to-end procurement solution that manages your entire supplier ecosystem from sourcing to payments. It acts as a central hub to streamline interactions, exchange information, and track supplier performance. 

Key capabilities offered by such software include: 

  • Supplier database: Maintain a central database of approved suppliers with key information like capabilities, certificates, contacts, etc. 
  • Sourcing & tendering: Publish tenders, manage proposals, evaluate suppliers, and automate bid analysis. 
  • Contract management: Create, store, and manage contracts in a central repository with expiry alerts. 
  • Purchase orders: Generate, approve, and send POs to suppliers integrated with your accounting software. 
  • Invoicing & payments: Receive and process invoices, and release payments via multiple payment modes. 
  • Performance tracking: Monitor KPIs like on-time delivery, quality, spending, etc. for continuous improvement. 
  • Reporting: Gain insights into spend analysis, risk management, and more through interactive dashboards. 
  • Supplier portal: Enable suppliers to access orders, payments, communications, and track performance through a self-service portal. 

With these comprehensive functionalities of a supplier management system, businesses can optimize procurement costs, build strategic supplier relationships, and accelerate the source-to-pay cycle. 

 

Must-Have Features of a Robust Supplier Management System 

While evaluating supplier management software, here are some key features to look for: 

Comprehensive supplier database 

The supplier management system should allow you to store and track relevant supplier information in one place – from registration data, product/service categories, certificates, insurance details, etc. Robust search and filtering capabilities help easily find the right suppliers when sourcing. 

Bid and tender management 

Publishing tenders, managing proposals, communicating with bidders, and evaluating submissions should be simplified through automated workflows within the supplier management system. Features like scoring matrices, version control, and audit trails add transparency to the bidding and awarding process. 

Contract Repository 

Centralizing supplier contracts in a secure, easily accessible repository ensures the latest approved versions are always at hand. Automated expiry reminders within the vendor management system prevent missed renewals or the risk of operating with lapsed contracts. 

Purchase order automation 

PO generation, approval routing, sending, and acknowledgment should be seamless when integrated with your accounting software. Apt supplier management system prevents rekeying errors and delays. 

Invoicing and payments 

The software should support both PO and non-PO invoices and enable smooth invoice processing, approvals, reconciliation, and payment release. Integrations with payment gateways allow fast, secure electronic payments. 

Analytics and Reporting 

Robust reporting capabilities give actionable insights into supplier performance metrics, spending analysis, contract management, risk mitigation, and more to drive data-backed decisions. 

Supplier self-service portal 

An online portal with access permissions allows suppliers to view assigned POs, submit invoices, track payments, and access important documents. This fosters efficient collaboration. 

Mobile Accessibility 

Modern businesses demand on-the-go access to information. The software should therefore provide intuitive mobile apps and responsive interfaces accessible across devices. 

Security 

Robust access controls, data encryption, backups, and integrations with enterprise security tools are a must for the protection of sensitive procurement data. 

Scalability and integration 

As your business grows, the solution should quickly scale up to manage increased transaction volumes and integration needs with minimal disruption or costs. 

Ease of use 

The supplier portal software should have an intuitive, user-friendly interface and workflows requiring minimal training. This ensures high user adoption across your purchasing team for maximum ROI. 

This checklist will help evaluate if the vendor management system has all the required capabilities for optimized, end-to-end procurement management. 

 

Streamlining Procurement Processes with Supplier Management Software 

Adopting the right supplier management software solution, one of which is Beyond Intranet’s can provide transformative benefits due to its bid management capabilities, along with: 

Improved visibility into spends 

With a centralized supplier database and integrated analytics, businesses gain clear visibility into spend by supplier, product category, contracts, invoices, etc. This allows better targeting of high-spend areas for cost optimization. 

Standardization and process efficiency 

Automated, streamlined processes eliminate manual efforts allowing purchasing teams to focus on value-adding tasks. Standardized workflows with built-in validations minimize errors and delays. 

Enhanced collaboration with suppliers 

Self-service supplier portals along with seamless PO, invoicing, and payment processes foster transparent, efficient engagements with suppliers. 

Better supplier selection and retention 

Data-driven insights into supplier performance through KPI monitoring and risk management ensure you build relationships with top-performing vendors. 

Increased compliance and risk mitigation 

Central contract repository, expiry alerts, insurance tracking, and performance monitoring minimize procurement risks and improve audit compliance. 

Cost reduction and savings 

Leveraging spend analysis, centralized purchasing, and automated approval workflows ensures procurement costs are optimized across the source-to-pay cycle. 

According to research, businesses can achieve 15-25% savings in procurement expenditures within a year of implementing management software. The gains compound year-over-year as processes become streamlined with vendor management systems. 

 

Key Components of an End-to-End Vendor Management System 

For seamless control over the procurement process, businesses need an integrated vendor management system covering: 

Vendor onboarding and database 

Easy online vendor registration, approval workflows, and a centralized repository of all vendor master data ensures a structured onboarding process. 

Tender and bid management 

Publish tenders, receive and evaluate bids, manage communications and selection process through inbuilt templates and workflows. 

Contract management 

Create unlimited contracts with version control, alerts for renewals, and store signed contracts securely in a centralized library. 

Purchase requisitions 

Raise online purchase indent requests, route for approvals, and push to PO generation in a seamless flow. 

Purchase orders 

Generate POs, get approvals, send to vendors, and track acknowledgements through system-driven workflows. 

Receiving and invoicing 

Log receipt of goods or services, capture acceptance, and map invoices back to POs for auto-matching and approval. 

Supplier portal 

Provide real-time visibility into orders, payments, performance scorecards, and two-way messaging through the self-service portal. 

Analytics and reporting 

Customizable reports and intelligent dashboards with KPI monitoring for data-driven decisions on suppliers and spending. 

Mobile access 

Native apps for iOS and Android enable users to manage approvals, view reports, and handle inquiries on-the-go. 

Integrations 

Seamless integration with enterprise software like ERPs, accounting, payment systems and eProcurement marketplaces. 

Security 

Robust enterprise-grade security, access controls, backups, and audits protect sensitive procurement data. 

This complete vendor management system eliminates blind spots across the source-to-pay process. It provides unmatched visibility while removing manual efforts – enabling informed decisions and optimized processes.

 

Realizing the Potential of Supplier Portals 

A self-service supplier portal for an efficient vendor management system is a critical component that facilitates transparent, efficient engagements between procuring organizations and their vendors. 

Key Supplier Portal Features 

  • Order visibility – Suppliers can view the live status of all their assigned POs and requisitions in one place. 
  • Invoice submission – Submit invoices against POs or one-off purchases and track processing status. 
  • Payments – View payment transactions, account status, and release schedules. 
  • Documents – Access important documents like PO terms, contracts, and policies shared by the procurement team. 
  • Notifications – Get email/mobile alerts on new POs, payments, or any other notifications. 
  • Message board – Enable seamless two-way communication with the procurement team within the portal. 
  • Performance scorecards – Review KPI metrics like spend volume, on-time delivery, quality ratings, etc. that determine performance. 
  • User management – Administer portal access easily for various users within the supplier organization. 

 

Benefits of the Supplier Portal 

For suppliers, a dedicated portal delivers: 

  • Real-time visibility into orders and payments improves planning and productivity. 
  • Faster invoice processing by allowing online submissions against appropriate POs already in the system. 
  • Streamlined communications with the buyer through messages and alerts vs. manual emails and calls. 
  • Performance tracking ensures suppliers know where they stand through scorecards and have opportunities to improve. 

For procuring businesses, the supplier portal: 

  • Reduces inquiries as suppliers have self-serve access to information. 
  • Lowers processing costs by enabling paperless order-to-pay workflows. 
  • Drives supplier productivity which ensures timely delivery of goods/services. 
  • Encourages performance improvement in suppliers based on portal transparency. 

Overall, the vendor portal software creates a win-win relationship between procuring companies and their vendors! 

 

Choose the Right Software Partner 

Implementing enterprise-grade supplier and vendor management software requires an experienced partner. Some key considerations: 

  • Domain expertise in procurement processes 
  • Technical capabilities for customization and integration 
  • Proven track record of global implementations 
  • Available support during and post-implementation 
  • Understanding of current and future market needs 
  • Commitment to ongoing innovation and product development 

Beyond Intranet’s Bid Management Software meets all these criteria for rapid ROI and long-term success. With a dedicated supplier portal, developed on Microsoft’s secure and scalable SharePoint platform, Beyond Intranet’s vendor management system solution is optimized for essential procurement capabilities. 

With 200+ successful implementations across the globe, and as a Microsoft Solution Partner, Beyond Intranet has the expertise to tailor and integrate the software to your unique needs. 

 

Conclusion 

Efficient management of your suppliers and vendors is critical to optimize costs, minimize risks, and drive growth. However, juggling multiple tools, spreadsheets, and manual processes hampers efficiency and Visibility. 

Implementing a right-fit supplier and vendor management system solution brings all these activities into one centralized, automated source of truth. This enhances process efficiency, informed decision-making, and win-win relationships with your suppliers. 

To learn more or if you want to request a demo, contact us today. We look forward to discussing how our supplier management solution can empower your business!