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Case Study
Case Study on Hospital Charge Capture

Revolutionizing Patient
Charge Management for Leading Healthcare
Providers

Download the Case Study
Industry: Healthcare

Client Business description

Our client is a leading healthcare provider, delivering exceptional care across the healthcare continuum. Their expansive network, stretching coast to coast, encompasses community hospitals, rehabilitation centers, behavioral health facilities, and more. As a trailblazer in the industry, our client consistently upholds high standards, fostering better health outcomes for patients, clinicians, and communities.

Challenges

In today's fast-paced healthcare industry, managing patient charge data across multiple hospitals and departments can be a daunting task. Our client was grappling with issues such as incorrect or missing patient charges, which were negatively impacting their overall operations. They recognized the need for a centralized system that would enable them to review, verify, and update patient charge data daily, as well as facilitate efficient communication of flagged issues and reviewer input.

  • Incorrect or missing patient charges across multiple hospitals and departments
  • Need for a centralized system to review, verify, and update patient charge data daily
  • Efficient communication of flagged issues and reviewer input

Beyond Intranet's Solution

To address the client's challenges, Beyond Intranet developed a comprehensive and user-friendly Review Charge Capture application. This innovative solution was designed to streamline the review process and improve accuracy in patient charge data across all associated hospitals and departments. The application boasts an array of features that cater to the specific needs of the client, ensuring a seamless and efficient experience for user

Beyond Intranet designed the Review Charge Capture application with the following key features:

User Role Management

User Role Management
Admin users can create suitable roles for the application.

Unified Dashboard

Hospital and Department Assignments
Admin users can assign hospitals and departments to users for access and review.

Search Options

Search Options
Users can search for patient charges by date, hospital, and department.

Data Comparison

Data Comparison The application allows users to compare charges between two dates.

Attachments

Attachments
Users can upload documents for specific hospitals and departments.

Export-Options

Export Options
Data can be exported in Excel or PDF format.

Flag Marking

Flag Marking
Users can mark flags on incorrect patient records.

Notes

Notes
Users can add comments and notes for each record.

Bulk Review

Bulk Review
Users can mark multiple records as reviewed at once.

Dashboard

Dashboard
Executive users can access a dashboard for data visualization.

Activity Logs

Activity Logs
The application maintains logs of user activity.

Security

Security
Standard authentication ensures data security.

Email Notifications

Email Notifications
Notifications are sent to executive users with upcoming, due, and overdue charge reviews.

Technology Used

C#

C#

SharePoint SPFx

SharePoint SPFx

React JS

React JS

.net

.net

Custom APIs

Custom APIs

Azure SQL

Azure SQL

SharePoint lists and libraries

SharePoint lists and libraries

Results

The implementation of the Review Charge Capture application yielded significant improvements in the client's patient charge management system. As a direct result of the application's robust features and user-friendly interface, the client was able to overcome their challenges and achieve tangible benefits, both for their organization and the patients they serve.

  • Streamlined patient charge review process across all associated hospitals and departments
  • Improved accuracy in patient charge data
  • Efficient identification and flagging of incorrect charges
  • Enhanced communication and collaboration between reviewers and management
  • Valuable insights provided to executive users through dashboard and email notifications

Check Out Our SharePoint Custom Development
Portfolio.

Our Resources

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Outstanding Support

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